infections treatment

Three steps to becoming a more confident presenter

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What do you think is the most common concern when faced with having to deliver a presentation to peers, colleagues or clients? I have asked this question to hundreds of clients, at all levels within an organization. The answer invariably, is the same from all of these people. They simply want to ‘feel more confident’ when presenting.

I recently had a conversation with a client about this specific topic, so I thought I’d share a few practical recommendations that have proven to help people become more confident when presenting.

External Focus (It’s about them, not you)

This perspective is perhaps the most important in building a relevant presentation for your audience.… Read the rest


How to consistently win in high stakes situations

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Have you ever walked out of a high stakes presentation wishing you could get a ‘do over’?  Have you ever started a critical conversation and ended it without any resolve because the two parties left even more upset than when the conversation began?  Have you ever left a sales pitch only to realize that you left out a key message that could have been the deciding factor for the prospect to commit?

Conversely, have you ever seen a colleague or peer in these same ‘moments of truth’ consistently deliver flawlessly and achieve the desired outcomes – and wanted to know what these people do to ensure they feel confident and win in the boardroom – every time?  It’s really not that complex, nor is it difficult to achieve.… Read the rest


How stepping into a batting cage can help you hit home runs in the boardroom

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One of the most rewarding and crucial components of my coaching and training role is when clients experience those special ‘a-ha’ discovery moments … When a perfectly practical solution strikes them so clearly, they immediately want to apply it into their daily business process.

It’s true to say that in most of our coaching and training sessions we would expect you to experience one or two of those special ‘key’ motivational moments … However, what we want to share with you for now is a unique training session, that surprised even me with how many ‘a-has’ or key ‘action’ tools were revealed.… Read the rest


Do you know how your clients rate you out of 11?

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For those of  you who have children that have recently gone back to school you’re probably having very similar conversations with them asking “who’s in their class?”,  “what they’re learning right now?”, “how are their teachers?’, etc.. Well, this morning I had an interesting conversation with my children asking them about their teachers and they chose to describe their teachers’ performance using a scale of one to ten.  For example my daughter gave her teacher a score of  eight out of ten and my son rated his teacher a nine and a half out of ten. Certainly I was encouraged by the fact that they were enjoying and appreciative of their teachers, however it was interesting how they quickly and simply described the performance of  their teachers using possibly the most easy to apply and understand rating system.… Read the rest


Are you harnessing the power of YOU to accelerate business?

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With the advent of new technology, in particular mobile, it’s no revelation that it’s now easier to communicate than ever – and the race to make it even easier is rampant.  For those of you that don’t know me that well, I know this all to well as I’m a technology enthusiast – a sophisticated way of saying a gadget geek.  So I understand technology, perhaps too well for my own good.  I understand how it works, why it works and I appreciate the efficiencies it allows us and it’s ability to connect in ways we could never have in the past.  I now consume content in new ways and through new channels.… Read the rest


The Story Behind Go to 11…

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I was having a conversation with a good friend and colleague who was intrigued and wanted to understand why this site is called goto11.ca and what that name had to do with my business. I thought it only fitting  that I  share the response on this site.

Here was my response.

Our business is performance coaching and training—helping individuals, teams and organizations improve their performance, ultimately delivering better results for their businesses. Throughout my career, I’ve delivered many training sessions: different styles of sessions to different clients in different industries at different levels and types of roles within organizations. I’ve also had the good fortune of experiencing a variety of other inspirational motivational speakers and trainers.… Read the rest